MAKEMYTRIP SUCCESS STORY
India’s leading online travel company MakeMyTrip was founded in the year 2000 by Deep Kalra. Headquartered in Gurugram (Haryana), the company provides online travel services that include flight tickets, domestic and international holiday packages, hotel reservations, rail and bus tickets
How the journey started
It’s not so easy to make the reality of an idea and make it successful if any business to be successful it should reach the common man. The idea came into the reality in the year 2000 with making investments of USD 2Million from the eVentures and along with co-founders like – Keyur Joshi, Rajesh Magow and Sachin Bhatia.
After the starting the journey it is not that much easy they faced the capital issues due to the cut down the number of employees and they also got given salaries for the top management for the next 18 months. In the year 2005, the MMT changed the path and speed of the business, in the same year the Indian railways started online ticketing system which makes the passengers book tickets online that make MMT think big they also started the Rail ticket along with hotel bookings and with holiday package booking also.
MakeMyTrip – Vision and Mission
MakeMyTrip’s mission is to provide customers a one-stop shop for all their travel needs. It aims to give the best possible user experience across the entire travel journey; this includes effective planning resources, superior booking experience across all channels, and in-journey 24×7 live customer support.
Mergers, Acquisitions:
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- In the year 2011 MMT acquired the Singapore based travel company.
- In 2011 August Le Travenues Technology Private Limited is acquired by MMT.
- In 2012 Thailand based ITC Company acquired by MMT.
- November 2012 Hotel Travel Group (HT Group) which operates in Thailand, Singapore, and Malaysia is acquired by MMT.
- February 2014 com (ETB) online hotel operator based in Amsterdam is acquired by MMT.
- In 2015 MMT acquired a small start-up called MyGola which is a travel guide.
“No great company has been built very quickly. It takes time to set up a decent company in India, and probably 10 years to become something. So be patient. Don’t look back for the first 4-5 years. Once you are onto something tweak, pivot, keep your ears to the ground, pick up messages, do the right thing but at the first sign of winter, do not back up. It takes a lot of courage to do it all over again. You probably won’t do it all over again,” – Deep Kalra